Information for Private Individuals

Your individual needs

Whether your funding comes from the Primary Care Trust, the Local Authorities or you are paying for part or all of your care personally, you can rest assured that the services we provide are meticulously planned to suit your personal needs and consistently delivered to a high standard.

Your treatment is as individual as you are, and no matter how straight-forward or complex the needs, we will deliver your care with the utmost respect for you and your family.

Planning and delivering excellence

  • We create your care plan taking into account all the needs of you and your family and ensure that you are fully informed of any cost in advance to that there are no surprises.
  • We provide the care you need at the time that you need it.
  • We review your care plan on a regular basis to ensure that we are always meeting your needs and are able to make any alterations in a timely manner.
  • We individually train a small team of carers to give you continuity of care from people you know. The only exception to this is in the event of illness or an emergency.